Privacy notice.

Who we are

H&C Recruitment Ltd is a specialist recruitment agency based in Portsmouth, UK. We are registered in England and Wales (company number 17114590) and with the Information Commissioner's Office (registration number ZC222721). We are the data controller for the personal data described here. For any privacy question or request, email Mohammed.h@hcrecruiting.com.

What we collect

If you are a candidate: your name, contact details, CV, work history, skills and qualifications, current and expected pay, location and travel range, availability and notice period, right to work, and notes from our conversations with you.

If you are a client or business contact: your name, job title, company, work contact details, and notes about your hiring needs and our conversations.

If you use our website: the details you send through our contact form, such as your name, email, phone number, company and message.

If we speak by phone: a record of the call (number, date, time and length) and, where recording is switched on, a recording of the call.

Where we get it from

Mostly from you directly. We also use public professional sources such as LinkedIn, company websites and business listings, business data providers, and referrals from people who know you.

Why we use it, and our legal basis

To find you work, or to find you candidates. We rely on our legitimate interests in running a recruitment business, and on taking steps you ask for before entering into a contract.

To send your details to an employer. We always ask you first. Employers see an anonymised profile before your name is shared, and only with your agreement.

To meet our legal duties, for example keeping records required by the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and carrying out right-to-work checks.

To keep in touch about relevant opportunities or our services. We call business numbers and individuals who are not registered with the Telephone Preference Service (TPS) or Corporate TPS. We only send marketing texts or emails to individuals who have agreed to receive them. You can ask us to stop at any time.

Call recording

Calls may be recorded for training and quality purposes. Recordings are kept for up to 90 days and then deleted, unless we need to keep one longer to deal with a complaint or a legal matter.

Who we share it with

We share candidate details with prospective employers only with your consent. We also use trusted service providers to run our business, such as our CRM, phone, email and data providers, who process data on our instructions and under contract. Some of these providers, and some people who work with us, are based outside the UK. Where data leaves the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the UK International Data Transfer Agreement. We never sell your personal data.

How long we keep it

Candidate records: up to 2 years after our last contact with you. Client and business contact records: up to 6 years after our last business together, for legal and accounting reasons. Website enquiries that lead nowhere: up to 12 months. Call recordings: up to 90 days.

Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or move it to another organisation. You can object to how we use it, and you can always object to marketing. Where we rely on your consent, you can withdraw it at any time. We will reply within one month.

If you are unhappy with how we handle your data, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.